This website ("Ashers.com") is owned and operated by Asher’s Chocolates. Ashers.com is dedicated to maintaining the privacy of our customers and other website users (collectively "Users"). We have posted this privacy policy ("Policy") to describe our practices regarding the collection and use of information gathered through Ashers.com. This Policy applies only to Users accessing Ashers.com from within the United States and is effective as of November 11, 2007. We invite you to review this page as we may update this Policy periodically. All changes will go into effect on the date that is posted in our Policy. The new Policy will apply to all past and current users of Ashers.com and will replace any prior Policies. Note: You must be a US resident 18 years or older to register as a customer or use Ashers.com.

The Information We Collect and How We Use It

Ashers.com does not collect personally identifiable information from individuals unless provided to us voluntarily and knowingly. We don't require Users to register or provide information to us to view our site. We do not store credit numbers. You will be prompted to enter your credit card information with every new order.(Is this still correct? If so, we’ll need to change it once we are able to store credit cards.) When you shop with us via Ashers.com, we collect the following information about you: name, address, phone number, email address, billing information including credit card number and expiration date as well as the names, addresses and phone numbers of gift recipients (if any). We use your name, address, phone number, billing information/credit card information to process your order or otherwise described in this privacy policy. The email address you provide is used for internal purposes, such as confirming and tracking your order or otherwise as described in this privacy policy. We may also contact you via email or regular mail from time-to-time to keep you up-to-date on the latest Ashers.com news or to send you information on new products and Sweet Deals. We will not share your email address with third parties. In certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, Asher’s or others. We may also disclose your personally identifiable information when we believe the law requires it. If a Customer wishes to have their account deleted, the Customer can send an email requesting the deletion to customers@ashers.com.

Cookies

Ashers.com uses "cookies". A cookie is a small file that is sent to your browser from a web server and stored on your computer's hard drive. We use cookies to help us determine whether the guest is a new or returning Customer. Cookies also allow Customers to save time during checkout in return visits. Most web browsers automatically accept cookies, but they should also allow you to instruct your browser to prevent the use of cookies. Please note that if you disable cookies certain aspects of Ashers.com, such as the shopping bag will not function properly. The cookie doesn't track any personal information about you or provide us with any way to contact you, and the cookie doesn't extract any information from your computer.

Sweepstakes/Promotions

Ashers.com may permit you to enter sweepstakes or other promotions we are conducting electronically. The information you provide is used for the purpose of conducting the promotion (e.g., to contact you if you're a winner).

Market Research

From time to time, Ashers.com may also conduct questionnaires and surveys and we may contact you via email or postal mail. Survey information is treated like all of the information we collect, and only used to create a better shopping experience for our customers.

Security

Ashers.com takes your privacy and security seriously. For this reason we have established security measures that limit the potential for misuse of information by employees, contractors or other third parties.

Opting Out

If you would rather not receive marketing emails from us, please opt out by sending an email to customers@ashers.com and entering "Opt Out" in the subject line. Include your mailing address in the email if you would rather not receive any Asher’s Chocolates’ mailings to your postal address. Please allow 4 weeks for your choice to become effective.

Contacting Ashers.com

If you have any questions about our Policy, you can e-mail us at customers@ashers.com or contact us by mail at Asher’s Chocolates, 1555 Gehman Road, Kulpsville, PA 19443. We'll be happy to assist you with any questions or concerns you may have.

Return Policy

Asher’s Chocolates has been making delicious chocolates since 1892 with only the finest ingredients. If, for any reason, you are not completely satisfied with your order, please contact us by phone or email and we will arrange for a prompt replacement.